24/7 Medical Front Desk & Answering Service
Ensure no patient call goes unanswered
Core Capabilities
- Always-On Patient Support
- Specialty-specific call protocols (cardiology, dental, etc.)
- Emergency call triaging with escalation paths
Appointment Management
- Real-time scheduling integration with major EHR systems
- Automated appointment reminders via preferred channels
- Waitlist optimization for cancellations
Patient Communication
- New patient intake with digital forms
- Prescription refill request processing
- Insurance verification assistance
Ideal For
Practices with after-hours coverage gaps
Specialists with high patient call volumes
Growing clinics needing overflow support
Forging a new path in Specialized BPO Services
Driven by a mission to empower businesses by providing them with superior services that go beyond mere functionality to add real value